Frequently Asked Questions

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The cost of a counseling session at The Healing House varies based on the type of service you require. 

• Initial Assessment Fee: LPC: $185, LMSW: $140 
• Individual Counseling Session: LPC: $140, LMSW: $115
• Family or Conjoint Counseling Session: LPC: $140, LMSW: $115
• Teen and Young Adult DBT Groups: $50 per session 
• Late Cancel/No Show: $75

• You can find each clinician’s fees on their bio page. 

A typical counseling session at The Healing House lasts for about 53 minutes. Some sessions may be longer or shorter depending on your needs and preferences.

The Healing House counselors can help with a wide range of issues, including anxiety, depression, relationship challenges, grief and loss, trauma, faith crisis, identity and self esteem, neurodiversity, family disruption and more.

We are only in network with most Aetna plans. If you wish to use your Aetna insurance benefits, please let your counselor know.  If you do not have Aetna we can provide you with a superbill to submit to your insurance or Mentaya for reimbursement depending on your specific plan. We  accept cash, check, HSA and all major credit cards as form of payment.

Mentaya is a third-party company that helps you leverage out-of-network benefits to make high-quality mental health care more accessible by bridging the gap between in-network and out-of-network therapy. If you are interested in having your therapist submit your superbill, your therapist may utilize Mentaya. Mentaya will submit a superbill on your behalf for a nominal fee. You are responsible for communicating if you would like to use this service. You can use Mentaya’s instant benefit checker to check your out-of-network benefits through the link below. Note: Mentaya’s goal is to save you time and money. It is completely optional, and your therapist does not benefit in any way from you participation.

https://www.mentaya.com/patients

Ethical and Precise Care Without a Required Diagnosis: Neither you nor your child are compelled to fit into a diagnostic box to commence therapy. This freedom allows us to offer the most ethical, honest, and precisely tailored care to meet your unique needs. 

Unrestricted Therapy Sessions: Insurance companies typically dictate the number of therapy sessions they will cover, which can interrupt the natural course of healing. Self-pay empowers you (or your child) to pursue therapy for as long as you find it beneficial. The decision to conclude your sessions rests solely with you, ensuring therapy is a journey led by your readiness, not by arbitrary limits.

Protect Your Future Insurance Viability: Your privacy matters. Opting for our self- pay services means that your (or your child's) mental health records remain confidential and off-limits to insurance companies. This ensures that your pursuit of mental health support today does not lead to increased premiums or the potential for coverage denial in the future. Your journey to better mental health should never compromise your financial security.

Completing third party paperwork is considered outside the scope of practice for Counselors. If you are in need of a provider who can assist with paperwork your Counselor can provide you with the appropriate referrals. Examples of third party paperwork includes FMLA documentation, emotional support animal letters, academic accommodation letters and disability letters or documentation.

The Healing House offers both in person and telehealth sessions for your convenience.

Send us an email at hello@thehealinghouseaz.com and we’ll help you schedule one or use our “Schedule A Session” button on our home page.  

Individual needs will vary, and the frequency of your sessions will be assessed during the intake session. Typically, individuals start with weekly sessions and gradually extend the intervals as progress is achieved.

According to Section 2799B-6 of the Public Health Service Act, healthcare providers and facilities must verbally and in writing inform individuals not enrolled in a plan, federal healthcare program, or those not intending to file a claim about their right to request a "Good Faith Estimate" for expected charges when scheduling healthcare services.

As per the law, healthcare providers are obligated to provide patients without insurance or not using insurance with an estimate of anticipated charges for medical services, including psychotherapy.

• You have the right to obtain a Good Faith Estimate for the complete expected cost of any non-emergency items or services.
• Feel free to request a Good Faith Estimate from your healthcare provider or any chosen provider before scheduling a service.
• Should you receive a bill exceeding your Good Faith Estimate by at least $400, you have the option to dispute the bill. It is advisable to retain a copy or image of your Good Faith Estimate for reference.

For questions or more information about your right to a Good Faith Estimate, visit

www.cms.gov/nosurprises or call (800) 368-1019